Community PALS is a confidential service created to help patients, their families and carers, find answers to questions or concerns regarding the care or treatment they receive in community hospital services or community NHS services, and offer information, advice or support if needed.
Change in Service - Please note that on the 1st November 2006 Community Pals joined the GUiDE Information Service to form the GUiDE and PALS Team
Mary Dignan, GUiDE & PALS Manager
Mary leads the GUiDE & PALS team and is developing the service across Gloucestershire
Laura Walden, GUiDE & PALS Advisor
Chris Prosser, GUiDE & PALS Senior Advisor
Chris is the Senior GUiDE & PALS Advisor for concerns regarding Community Health Services. Chris has been the GUiDE co-ordinator for many years and will continue supporting and guiding the team.
Debbie Mitchell, GUiDE & PALS Secretary
Debbie provides secretarial and administrative support and receives initial phone calls for the team.
Within the GUiDE Team there are 4 Information Officers, the Key Co-ordinator and a Data Entry Officer.
Location:
GUiDE and PALS
1250 Lansdowne Court
Gloucester Business Park
Brockworth
Gloucester
GL3 4AA
They can be contacted on: Freephone - 0800 0151 548
The freephone has an answering service so messages can be left at any time and will be responded to the next working day.
Tel: 08456 583888
Fax: 08456 583801
Our freepost address is:
Freepost RRKX-ULGG-ESSA
GUiDE and PALS
1250 Lansdowne Court
Gloucester Business Park
Brockworth
Gloucester
GL3 4AA
